EVERYTHING
EXPLAINED.

Get answers to common questions about setting up your automated agent, managing pricing, and scaling your business.

GETTING STARTED

How long does setup take?
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Most businesses are up and running in under 10 minutes. Our onboarding process is streamlined—simply connect your phone number, customize your agent's personality, and you're ready to go.

Do I need to know how to code?
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Absolutely not. Kovelix is designed for business owners, not developers. Our intuitive dashboard lets you manage everything with zero technical knowledge.

PRICING & PLANS

Are there any long-term contracts?
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No. We believe in earning your business every month. Our plans are strictly month-to-month, and you can cancel anytime with no penalties.

What is the ROI?
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Most clients see a positive ROI within the first week. By capturing just one or two missed leads that would have otherwise gone to a competitor, the system pays for itself.

AGENT CAPABILITIES

Does it speak other languages?
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Yes. The agent automatically detects the language of the incoming message and responds fluently in that language, including Spanish, French, and Portuguese.

What if it doesn't know the answer?
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You can configure the agent to escalate complex queries to a human team member. It gets smarter over time as it learns from your specific business interactions.

Does it work after hours?
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Yes, 24/7/365. It never sleeps, takes breaks, or calls in sick. Your business remains responsive even when you're closed.

TECHNICAL

Do I keep my existing phone number?
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Yes. We integrate directly with your existing business line so customers don't have to learn a new number. You simply forward missed calls to our system.

Does it integrate with my CRM?
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We offer integrations with most major CRMs and scheduling tools. During setup, you can connect your calendar to allow direct booking.